Skip to content
Envision iBMS
Alarms, reports and mobile

The right alert to the right person, with a full record

Every alarm is owned until it is closed, the right team hears about it by email, SMS or app, and every action lands in the audit log for reports and audits.

Prioritize, assign, escalateEmail · SMS · AppAudit-ready
Alarm management Tracked to closure
New
Assigned
Escalated
Closed
CO₂ 1,240 ppm · 3BP2 · R. Iyer
Notifications
EmailFacilities teamSent
SMSOn-call engineerSent
Report · Zone savings template
Monthly report ready
Audit log
10:18Alarm raised · CO₂ 3B · rule
10:19Assigned to R. Iyer · supervisor
10:31Escalated · no response in 10 min
10:42Damper 3B → 60% · closed
Alarm management

Every alarm tracked to closure

1 · Prioritize

Critical first

Alarms are ranked by severity and impact, so the team works on what matters most.

2 · Assign

One clear owner

Each alarm goes to a person or team, with the equipment details they need.

3 · Escalate

Nothing waits too long

No response in time? The alarm escalates to the next person automatically.

4 · Close

Closed with a record

The fix, who made it and when are logged against the alarm for audits and reports.

Tower A ● Live
AHU-03 zone temp · live trend23.8 °C · setpoint 24 °C
Fire panel FP-04: detector faultLevel 5 · 2 min ago
AcknowledgeAssign
CO₂ 1,240 ppm · Room 3BThreshold 1,000 ppm · 6 min ago
Open damperAcknowledge
Chiller-2 high condenser tempPlant room · 14 min ago
Switch to standbyAcknowledge
SMSEquipment-level alarms by text, even without the app.
NSP Envision iBMS: FP-04 detector fault, Level 5, Tower A. Reply in app to acknowledge.
EmailAlarm details and reports to the right team.
Audit log
10:42FP-04 acknowledged · R. Iyer
10:31AHU-03 → Eco · schedule
10:18Damper 3B → 60% · rule
Mobile

Alarms, control and live trends in your pocket

Equipment-level alarms reach your team by SMS and the mobile app, where they can control the equipment, acknowledge the alarm and watch live trends.

  • SMS alerts: equipment-level alarms by text, even without the app
  • App alerts: push notifications with full equipment details
  • Control and acknowledge: switch modes or adjust set-points, then acknowledge
  • Live trends for equipment and energy, wherever you are
  • Logged: every mobile action and acknowledgement is recorded
Reports

Reports built your way

A generic report framework with customizable templates, so each team gets the view it needs.

Monthly energy and savingsAlarm and response timesComfort by zoneFire panel testsWater usage and qualityESG and CO₂
Audit log

A full record of every change

  • Every control action: manual, scheduled, threshold and AI, with who and when
  • Every acknowledgement from the dashboard, SMS or the app
  • Every setting change to schedules, rules and limits
  • Export for audits, AMC reviews and compliance
FAQ

Alarms and mobile, answered

How will my team receive alerts?

By email, SMS and the NSP Envision iBMS mobile app. SMS works even for people who don't have the app installed.

What can we do from the mobile app?

See equipment-level alarms, control the equipment, acknowledge or assign alarms, and watch live equipment and energy trends.

What happens if nobody responds?

The alarm escalates to the next person or team you set, and the delay is recorded for response-time reports.

Can we customise reports?

Yes. The report framework uses templates you can adjust for energy, alarms, comfort, water, fire tests and ESG.

Book a demo

See an alarm go from raised to closed

We'll walk through alerts, the mobile app and reports for a team like yours.